Recommended reports that discuss the extent of scams and possible solutions

Solutions (US)

• Nick Bourke April 2025: “America Can Fix Its Scam Problem. But We Keep Gifting Billions to Transnational Criminals Because It Feels Too Hard.”

• Nick Bourke July 2024: “Stopping Scams Against Consumers: Roadmap for a National Strategy”

• Microsoft Digital Defense Report 2024. “We all can, and must, do better, hardening our digital domains to protect our networks, data, and people at all levels.” See page 37 for good discussion of “techscams.”

• US Federal Reserve: Scams Information Sharing Industry Work Group Recommendations (2024). A Federal Reserve-backed working group recommends that the US payments industry set up an independent information exchange framework to provide a single source for scam intelligence across payment rails.

• Newsweek November 2023: As online fraudsters run amok, U.S. response is lagging

Solutions (UK)

• UK Government: Fraud Strategy: Stopping Scams and Protecting the Public, May 2023

• UK Government: Online Fraud Charter, November 2023. A voluntary agreement between the British government and the technology sector to reduce fraud on their platforms and services.

• UK House of Lords: Fighting Fraud: Breaking the Chain, November 2022

• Royal United Services Institute: The Silent Threat: The Impact of Fraud on UK National Security, January 2021. This paper argues for a new national security approach to tackling fraud, based on a ‘whole of system’ response

Solutions (Australia)

• March 2025: Targeting Scams: Report of the National Anti-Scam Centre on scams data and activity 2024

• Australia’s scam-fighting approach explained at a July 2024 address to National Press Club, Canberra

• Assistant Treasurer Stephen Jones explains how Australia is turning the tide at this March 2024 press conference at the Global Fraud Summit in London

• This March 2024 report explains the roles and functions of the National Anti-Scam Centre: National Anti-Scam Centre in action

Solutions (global)

• “It’s a fraudster’s world: Exploring the scale, impact, and globally interconnected nature of fraud against consumer” argues that “a concerted international response is required to beat the global problem.”

• Communiqué from the March 2024 Global Fraud Summit

• Global Anti-Scam Alliance (GASA): Ten Recommendations to Turn the Tide on Online Scams

US private sector survey data

• Pew Research Center, 2025: Online Scams and Attacks in America Today

• Consumer Reports, Aspen Digital, and Global Cyber Alliance: 2024 Consumer Cyber Readiness Report

• Better Business Bureau, 2024: BBB Scam Tracker Risk Report

• AARP, 2024: Many Americans Worry About Becoming Scam Victims, New Report Finds

• AARP, 2023: Americans Think Fraud Is at ‘Crisis Level,’ Survey Finds

• Gallup, 2023: Scams: Relatively Common and Anxiety-Inducing for Americans

• Global Anti-Scam Alliance: State of Scams in the United States of America Report - 2023

US Government reports

• Government Accountability Office: Actions Needed to Improve Complaint Reporting, Consumer Education, and Federal Coordination to Counter Scams

• White House National Cyber Director: We Must Protect Americans Against Cyber-Enabled Fraud

• Written Testimony of Matthew Noyes, United States Secret Service, Committee on Financial Services, US House of Representatives, September 18, 2024

• FBI: Internet Crime Report 2024

• FBI: Elder Fraud Report 2023  

• FBI: Cryptocurrency Fraud Report 2023

• FBI Public Service Announcement: "Phantom Hacker" Scams Target Senior Citizens and Result in Victims Losing their Life Savings

• FTC: Consumer Sentinel Network Data Book 2024

• FTC: Protecting Older Consumers, 2023-2024, A Report of the Federal Trade Commission

UK Data

UK Finance, Annual Fraud Report 2025